Group 65Go to MyDoc
All Collections
I have a patient account

I have a patient account

How to get the most out of MyDoc for Health Screenings and to consult with medical professionals as a patient

N Shireen Henry avatar G
26 articles in this collection
Written by Nurashidah Ab Rahman, Shireen Henry, and Graham Kennedy

How do I access my MyDoc account?

App download and website login links
G
Written by Graham Kennedy
Updated over a week ago

When do I receive notifications?

G
Written by Graham Kennedy
Updated over a week ago
Care Network

What is a public group?

Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

I have a general medical question

G
Written by Graham Kennedy
Updated over a week ago

Can I leave a group?

Removing a group from your Care Network
N
Written by Nurashidah Ab Rahman
Updated over a week ago

Other than public groups, what groups can I join?

N
Written by Nurashidah Ab Rahman
Updated over a week ago
Health Screening

What type of health screenings do you offer?

N
Written by Nurashidah Ab Rahman
Updated over a week ago

Why should I get a health screening?

N
Written by Nurashidah Ab Rahman
Updated over a week ago

How do I view my health screening results?

N
Written by Nurashidah Ab Rahman
Updated over a week ago

Can I speak with a doctor about my results?

Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

How do I find out more information about specific results like my glucose levels and cholesterol?

Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

Do you test for gluten allergies or similar tests?

Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago
Consultations

What types of conditions are not suitable for MyDoc?

Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

How long does it take for a doctor to respond to my questions?

Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

Can I use MyDoc to consult my personal doctor?

N
Written by Nurashidah Ab Rahman
Updated over a week ago

What kinds of questions can I ask on MyDoc?

Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

My doctor is not responding to my question or request, what should I do?

N
Written by Nurashidah Ab Rahman
Updated over a week ago

Video with a doctor or medical professional

Scheduling, viewing and entering video calls
Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

Do I have to pay for the consultations?

How much does MyDoc cost for patients?
Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

Video consultation issues

Missed video appointments, availability and timing
N
Written by Nurashidah Ab Rahman
Updated over a week ago
Prescriptions

How can I ensure that the quality of my consultation and trust the prescription given to me through MyDoc?

Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

How does the prescription service work?

Overview, cost and availability of prescriptions
Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

Picking up a MyDoc prescription

N
Written by Nurashidah Ab Rahman
Updated over a week ago
Medical Certificates

How do Medical Certificates (MCs) on MyDoc work?

Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago

How can I view my Medical Certificates (MCs)

N
Written by Nurashidah Ab Rahman
Updated over a week ago

How can I share, print or download my Medical Certificate

Shireen Henry avatar
Written by Shireen Henry
Updated over a week ago