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Account & Basics

Account & Basics

The basics, security, account settings and notifications

N G Wan Shan Loo avatar
11 articles in this collection
Written by Nurashidah Ab Rahman, Graham Kennedy, and Wan Shan Loo

Are my personal information and consultation details secure with MyDoc?

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Written by Nurashidah Ab Rahman
Updated over a week ago

If I lost my phone, how do I make sure that my health data on MyDoc is protected?

Securing your account if you lose your phone or forget to log out.
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Written by Nurashidah Ab Rahman
Updated over a week ago

Can I access MyDoc when I’m traveling or abroad?

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Written by Nurashidah Ab Rahman
Updated over a week ago
Account

How do I change my profile picture or avatar?

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Written by Nurashidah Ab Rahman
Updated over a week ago

How do I change my login details?

Changing your email and password
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Written by Nurashidah Ab Rahman
Updated over a week ago

Is there a minimum age requirement to be able to use MyDoc?

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Written by Nurashidah Ab Rahman
Updated over a week ago

Reset your password

How to reset a forgotten password
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Written by Nurashidah Ab Rahman
Updated over a week ago
Notifications

Enabling mobile notifications

Wan Shan Loo avatar
Written by Wan Shan Loo
Updated over a week ago

Enabling desktop notifications

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Written by Graham Kennedy
Updated over a week ago
Messaging Basics

Forwarding a message

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Written by Nurashidah Ab Rahman
Updated over a week ago

Archiving conversations

How to remove a conversation, case or consult from your inbox
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Written by Nurashidah Ab Rahman
Updated over a week ago