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Account & Basics
The basics, security, account settings and notifications
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12 articles in this collection
Written by
Satoko Omata
and
Michael Koh
Are my personal information and consultation details secure with MyDoc?
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Written by
Michael Koh
Updated over a week ago
If I lost my phone, how do I make sure that my health data on MyDoc is protected?
Securing your account if you lose your phone or forget to log out.
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Written by
Michael Koh
Updated over a week ago
Can I access MyDoc when I’m traveling or abroad?
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Written by
Michael Koh
Updated over a week ago
Account
Register by Email or by Phone
Options to register for a MyDoc account by Email or by Phone
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Written by
Satoko Omata
Updated over a week ago
How do I change my profile picture or avatar?
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Written by
Michael Koh
Updated over a week ago
How do I change my login details?
Changing your email and password
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Written by
Michael Koh
Updated over a week ago
Is there a minimum age requirement to be able to use MyDoc?
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Written by
Michael Koh
Updated over a week ago
Reset your password
How to reset a forgotten password
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Written by
Michael Koh
Updated over a week ago
Notifications
Enabling mobile notifications
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Written by
Satoko Omata
Updated over a week ago
Enabling desktop notifications
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Written by
Satoko Omata
Updated over a week ago
Messaging Basics
Forwarding a message
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Written by
Michael Koh
Updated over a week ago
Archiving conversations
How to remove a conversation, case or consult from your inbox
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Written by
Michael Koh
Updated over a week ago
