I have an agent account

How to efficiently use MyDoc as a call centre or other medical agent

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7 articles in this collection
Written by Shireen Henry and Graham Kennedy

Referring a Patient

Sending a patient referral to a doctor

How to refer a patient to a doctor within MyDoc

Written by Graham Kennedy
Updated over a week ago

Managing Patient Cases

How do I access my assigned patients?

Written by Shireen Henry
Updated over a week ago

Creating a consult between a patient and a medical professional

Written by Graham Kennedy
Updated over a week ago

How do I view a patient's profile?

Written by Graham Kennedy
Updated over a week ago

Viewing upcoming video calls for patients

Written by Shireen Henry
Updated over a week ago

How do I access the roster?

Written by Graham Kennedy
Updated over a week ago

How do I assign patients to another agent?

Written by Graham Kennedy
Updated over a week ago