Advice and answers from the MyDoc Team

Here at MyDoc, we focus on providing a safe and secure environment for both professionals and patients:

Any form of content including messages, video consult, and attachments that does one of the following should be reported to us immediately:

  • Intends to (or appears to) damage, insult, offend or defame any other user of MyDoc
  • Where a user is sharing other people's confidential personal information
  • Where a user is impersonating someone or creating fake profiles
  • Is or appears to be a scam that tries to involve members into doing damaging, harmful or illegal activities
  • Unwanted promotional or commercial content, or unwanted or mass solicitation

As a general rule, if you encounter any content on MyDoc that you feel should not be there, please email us at support@my-doc.com immediately. We will act on any confirmed reports of abuse.

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