Advice and answers from the MyDoc Team

MyDoc will notify you in the following scenarios: 

  1. New messages: instant push notifications 
  2. Unread messages: email summary for unread messages within last 15
  3. Availability of lab result for viewing: instant push and email 
  4. Change in status of video request: email and push
  5. 10 minutes before a video appointment: email and push
  6. When medical professional starts video call: email, push and sms

You can also enable desktop notifications if you're using MyDoc on the web. 

How to enable desktop notifications

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